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System Status If you are experiencing any problems with any aspects of our service, please see the below messages - as they may indicate any problems that we are currently experiencing with our service. If you are experiencing a problem that is not listed - then we either haven't yet listed it here; a problem with our network hasn't yet been identified; or you have an isolated incident. Either way - you can contact customer services whom will be able to help you further 0871 433 3129 [available 24/7], visit our 'contact us' page for more contact details, or alternatively, visit the 'My Account' section and raise a free support ticket.
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Did you know?
Viruses, Trojans, or incorrectly set firewall software, can affect you connection to the internet. Please try running your anti virus program, and also run ad-ware scan of your computer - this will indicate if you are affected by a Virus or Trojan. You should also reboot your computer once the scans are completed. This does sometimes help solve some problems affecting an internet connection.
Also see the 'security' section
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