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System Status If you are experiencing any problems with any aspects of our service, please see the below messages - as they may indicate any problems that we are currently experiencing with our service. If you are experiencing a problem that is not listed - then we either haven't yet listed it here; a problem with our network hasn't yet been identified; or you have an isolated incident. Either way - you can contact customer services whom will be able to help you further 0871 433 3129 [available 24/7], visit our 'contact us' page for more contact details, or alternatively, visit the 'My Account' section and raise a free support ticket.
Did you know?
Viruses, Trojans, or incorrectly set firewall software, can affect you connection to the internet. Please try running your anti virus program, and also run ad-ware scan of your computer - this will indicate if you are affected by a Virus or Trojan. You should also reboot your computer once the scans are completed. This does sometimes help solve some problems affecting an internet connection.
Also see the 'security' section
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